Technical Assistance for Water Utility Management Tesanj

Country: Bosnia-Herzegovina

The objective of the project was to enhance the commercial and organisational performance of the utlity, so as to make it sustainable and creditworthy for future water supply and sewerage improvements and expansions. Technical assistance was provided for the management and operation of the water utility Tesanj, including inputs in the areas of personnel management, operations procedures, institutional capacity enhancement, transparent tariff setting, public awareness building and advisory services towards PSP.

• Utility operation
• Preparation of a tariff model, conducting tariff workshops with Municipal Council Utility
• Organisation structure improvement
• Organisation of study tour
• Public relation works
• Reduction of Non-Revenue-Water
• Training and advise on the possibilities and pros- and cons of Private Sector Participation models